Terms of Service

Last updated: September 2026

1. Acceptance of Terms

By accessing this website or placing an order, you agree to these Terms of Service. You must be 18 years or older to purchase from us.

2. Our Products

UMMACHI'S sells traditional pickles, spice blends, chips, and related food products made in Kerala. Slight natural variations in colour, texture, or appearance are normal characteristics of handmade, traditional food products, not defects. FSSAI Licence No.: [Add your FSSAI licence number here].

3. Pricing & Payment

All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices at any time.

4. Order Processing

We may accept, refuse, or cancel any order for reasons including stock unavailability, pricing errors, or suspected fraud. If an order is cancelled after payment, a full refund will be issued.

5. Shipping

We currently ship within India only. See our Shipping & Returns page for details.

6. Returns & Refunds

Returns and refunds are handled as described in our Refund Policy, and generally apply only to damaged, defective, or incorrect items.

7. Intellectual Property

All content on this website, including text, images, and logos, is the property of UMMACHI'S and may not be reproduced without permission.

8. Limitation of Liability

Products are provided "as is." To the extent permitted by Indian law, we are not liable for indirect or consequential damages arising from the use of our products.